Some Rbc Royal Bank Customers Are Wondering Where Their Money Went

The Fall River resident, NS, said she logged into her RBC Royal Bank account to pay some bills with money she received via email from clients of her small business. But the money was not there. “It was a little worrying,” Shields said. He had received confirmation on Thursday night that the money had been successfully transferred, so the fact that it was missing was worrying. She even had her husband transfer her money to make sure things were going well. His deposit was successfully transferred. “Which was more worrying than the money not being there from the beginning,” he said.

Others have similar problems

He checked social media and the company’s website, but there was no information that addressed the problem he was facing. Shields knew it was a holiday, with several coming, and she was worried she would end up worrying about it for days. Posted on social media to find out if anyone else had a similar experience. “Almost immediately, I made some people say, ‘Are you with RBC by accident?’ said Shields. She was relieved to know that others were facing the problem, but she was still worried. “I felt bad for people who would have extremely stable incomes and need access to that money they may have deposited and plan to spend today or tomorrow, you know, on Easter weekend,” he said. Hi Shelley, thanks for your message. We are currently experiencing a problem with electronic transfers, which has resulted in the recent submission of transfers. We are working to resolve this as soon as possible and we appreciate your patience ^ SB – @ RBC
In an email to CBC, RBC Royal Bank said the institution had a technical problem with some electronic transfers. “Automatic money transfers sent between Wednesday 13 April at 11 pm EST and Friday 15 April at 3 am EST may not appear on customer accounts,” the statement said. “Electronic transfers sent outside of this time period are not affected. We are working to publish these records and to reflect accurate account balances as soon as possible.” The financial institution did not give further explanations as to what caused the problem, but apologized for any inconvenience it caused to its customers. Customers calling RBC Royal Bank hear a recorded message saying that some customers are experiencing problems when trying to use Interac e-transfer.
RBC also responds to customers on Twitter. “We are currently facing a problem with e-transfers that has resulted in the recent submission of transfers. We are working to resolve this as soon as possible and we appreciate your patience,” a tweet said. CBC has heard from customers across the country who face similar problems. Shields said, while looking forward to seeing her money, she understands how this thing happens. “As long as the money shows up. It would be nice to see it,” he said. “It would be nice to know that there was a problem, that they knew it and they were fixing it.”

title: “Some Rbc Royal Bank Customers Are Wondering Where Their Money Went " ShowToc: true date: “2022-12-10” author: “Darrel Varner”

The Fall River resident, NS, said she logged into her RBC Royal Bank account to pay some bills with money she received via email from clients of her small business. But the money was not there. “It was a little worrying,” Shields said. He had received confirmation on Thursday night that the money had been successfully transferred, so the fact that it was missing was worrying. She even had her husband transfer her money to make sure things were going well. His deposit was successfully transferred. “Which was more worrying than the money not being there from the beginning,” he said.

Others have similar problems

He checked social media and the company’s website, but there was no information that addressed the problem he was facing. Shields knew it was a holiday, with several coming, and she was worried she would end up worrying about it for days. Posted on social media to find out if anyone else had a similar experience. “Almost immediately, I made some people say, ‘Are you with RBC by accident?’ said Shields. She was relieved to know that others were facing the problem, but she was still worried. “I felt bad for people who would have extremely stable incomes and need access to that money they may have deposited and plan to spend today or tomorrow, you know, on Easter weekend,” he said. Hi Shelley, thanks for your message. We are currently experiencing a problem with electronic transfers, which has resulted in the recent submission of transfers. We are working to resolve this as soon as possible and we appreciate your patience ^ SB – @ RBC
In an email to CBC, RBC Royal Bank said the institution had a technical problem with some electronic transfers. “Automatic money transfers sent between Wednesday 13 April at 11 pm EST and Friday 15 April at 3 am EST may not appear on customer accounts,” the statement said. “Electronic transfers sent outside of this time period are not affected. We are working to publish these records and to reflect accurate account balances as soon as possible.” The financial institution did not give further explanations as to what caused the problem, but apologized for any inconvenience it caused to its customers. Customers calling RBC Royal Bank hear a recorded message saying that some customers are experiencing problems when trying to use Interac e-transfer.
RBC also responds to customers on Twitter. “We are currently facing a problem with e-transfers that has resulted in the recent submission of transfers. We are working to resolve this as soon as possible and we appreciate your patience,” a tweet said. CBC has heard from customers across the country who face similar problems. Shields said, while looking forward to seeing her money, she understands how this thing happens. “As long as the money shows up. It would be nice to see it,” he said. “It would be nice to know that there was a problem, that they knew it and they were fixing it.”