Lynette Protheroe, from Derbyshire, teamed up with sisters Yana and Inna and their three children on March 20, but weeks after applying, she says she still has no way of tracking her progress. “The system is dark and it’s failing these people,” Protheroe told Sky News. Image: Lynette Protheroe matched with her family on March 20 “You can order some balloons from China and you can watch it and you know where it comes from, you know where it is. “You can generally say when it will be delivered. You can not watch these visa applications. There is no way the family can watch them. You just have to wait.” Only 12.7% of visa holders have arrived in the United Kingdom The Ukraine Sponsorship Program allows Ukrainian nationals and their families to come to the UK if they have a named sponsor under the Homes for Ukraine Program. Since its launch on March 14, 55,600 visa applications have been received, of which 25,100 have been issued. About 3,200 visa holders have arrived in the United Kingdom. Image: Sisters Yana and Inna and their three children are at home in the Dnipro waiting for their application to be processed Yaya and Ina are currently at home on the Dnipro River, where fighting has intensified. Ms Protheroe said the wait to bring them to safety left her by her side with concern. “You wander between absolute anger and wanting to scream at someone; being on the verge of tears,” he said. “All five of them have current international biometric passports, so they do not need a visa. They just need a travel letter permit. We were told it would take three to five days. Well, now we are in the 23rd day. “They pass us from a pillar to a post, we send emails, we do not receive answers, we receive information from MPs that is different from the ones we get from other ways and all we want is the truth. “I want it to be true for that first week that the system was overloaded and could not cope and our documents were lost.” Image: Mrs. Protheroe had to perform various security checks on her home during the procedure Security checks are paramount Getting to Lynette’s house according to council safety standards was also a grueling task. She had to fill her garden pond and was asked to board glass doors and add restrictions to the windows. Ministers were questioned last summer after five-year-old Afghan refugee Mohammed Munib Majidi fell dead from a window on the ninth floor of the hotel where his family was temporarily housed. Enver Solomon, chief executive of the Refugee Council, said security was paramount. “Children and women who are vulnerable should be in a home where there are proper security checks. If something went wrong because there were no checks, we would all ask a lot of questions about it and express real concerns,” he told Sky News. Follow the Daily Podcast on Apple Podcasts, Google Podcasts, Spotify, Spreaker “But they have to be proportionate and they have to make sure that people do not delay in getting into people’s homes.” Refugee Minister Lord Harrington said the UK was on track to achieve its ambition to process cases within 48 hours. “However, we are not complacent, we have already made a number of changes and we will do more to further simplify the visa process, helping thousands more Ukrainians to come to the UK through these safe and legal routes and away from the atrocities committed. their homeland, “he said.